Returns & Exchanges
At Mastercard, we want you to feel confident in your style, which is why we offer a seamless 30-day return policy for all unworn apparel and accessories. If your purchase isn't a perfect fit, we are here to ensure your exchange or refund is processed with absolute precision.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive your prepaid shipping label.
- 2.Package Your Items
Place the items in their original packaging with all designer tags attached to ensure they remain protected during transit.
- 3.Ship via Authorized Carrier
Drop off your package at any authorized shipping location using the provided label to ensure your return is tracked and insured.
- 4.Quality Review and Refund
Once our team inspects the items for quality assurance, your refund or exchange will be processed within 5 to 7 business days.
